At akdroid, we aim to provide you with a smooth and hassle-free shopping experience. Please review our Refund and Cancellation Policy below.
Refund Policy
- Eligibility for Refund: You are eligible for a refund if you return the product within 7 days of receiving it. The product must be unused with all original tags and labels intact.
- Refund Process: Once we receive the returned product and verify its condition, we will initiate a refund.
- Refund Method: Refunds will be processed either to your wallet on our website or back to the original payment method used during the purchase.
- Processing Time: Refunds may take 5-7 business days to reflect in your account after the product is inspected.
Cancellation Policy
- Order Cancellation by Customer:
- Orders can be canceled before they are shipped. To cancel your order, please contact our customer support team at [your email address].
- Once the order has been shipped, it cannot be canceled. In such cases, you may follow our return procedure to get a refund.
- Order Cancellation by akdroid:
- We reserve the right to cancel orders if we suspect fraudulent activities, product unavailability, or any errors in pricing or product information.
- In the event of order cancellation by us, you will receive a full refund to the original payment method.
Non-Refundable Items
- Products that are used, damaged, or have missing tags are not eligible for a refund or return.
- Items marked as “Final Sale” or “Non-Returnable” on the product page are also not eligible for refunds.
Contact Us If you have any questions or need further assistance with our Refund and Cancellation Policy, please reach out to us at [your email address].